Ushering ServicesTechnical Services
Big5 Ethiopia – Exhibition Support
Coordinated multi-day ushering teams for Big5 Construction Ethiopia.
The Challenge
Big5 required multilingual crew members to guide thousands of trade visitors and keep technical sessions on schedule.
Our Approach
- Mapped daily foot-traffic flows and staffed priority halls with bilingual ushers.
- Integrated managed Wi-Fi booths for registration tablets and exhibitor lead capture.
- Implemented incident checklists and supervisor huddles every two hours.
Key Outcomes
- Consistent wait times below five minutes—even during peak hours.
- Exhibitors reported smoother lead scanning due to stable connectivity.
- Organizers gained post-show insights on hall utilization and staffing.
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